Extremely Disappointing Service and Lack of Communication

I am incredibly frustrated with the service from Standard Bank Insurance. I logged a claim for my stove on Wednesday and it has now been six days without any assistance or communication from their claims team. Despite multiple follow-ups via phone and email, I have received no response.

The lack of support and poor communication is unacceptable, and I am left without a resolution. Based on this experience, I would not recommend Standard Bank Insurance to anyone.