Dries

I reported a burst geyser on 15th June 2020 and after numerous calls from my side and emails, still not fix. On 21st August I contacted them again, they promise to send somebody on the Saturday to fix. The contractor did arrive, spend more than an hour and did not fix it, just inspect it and informed me that they can see its faulty and took pictures. I did provide a full report and quote 4 days after the geyser burst from the previous contractor the insurance send to fix pipe leaks and solar geyser when strike by lightning. I'm not sure why they do not use the quote and fix the burst geyser. Even the agents managers promise to resolve asap and that was the end of their promise, nothing happens. I've been dealing with 7 different people without any success. The contractor they send on Saturday, they damage my wall and ceiling, without doing any work so I really don't want them on site if they damage your property without doing work. they just climb into the roof and by doing that, they damage the wall and ceiling. They did not even inform me about it, i found that out after they've been gone. The agent on Friday promise she will follow up on Monday if everything is OK, still waiting for the call and its now Tuesday evening.