DO NOT TAKE OUT VAF WITH SBSA

I am very disappointed with Standard Bank regarding the service I had yesterday. I called numerous times to no avail or answer because of a new vcontract that wasn't finalised. I spoke to Mandy who confirmed the contract will be ready and at the dealership by 5pm. Xoliwe wasn't answering her cell and Ntombi not answering her landline. I drove to the dealership and the contract wasn't not there when I got there. Mandy confirmed that it will be (I have the email). I sat in traffic for 45 minutes to get back to another appointment that I had to cancel. The contract arrived in my inbox at 6pm - the dealer closed at 5h30 and I was on my way home already. Today I have to cancel numerous appointments to take delivery and was driving with NO insurance from last night until today. My tracking device was already removed and this could've easily turned into a catastrophe if something went wrong or unexpected. <br> <br> This is unprofessional and unacceptable from Standard Bank Private Banking. I was embarrassed when I left the dealer and the joy of getting a new car was completely destroyed. <br> <br> The contract contained so many errors, which still hasn't been fixed!