1 reviews | Active since Sept 2015
DO NOT TAKE ANY INSURANCE THROUGH STANDARD BANK!!!!
I cancelled my overdraft on 28 May 2021 at your branch in Bedford Centre. The overdraft was fully paid up. A month later I found that the Life Cover on the overdraft was not cancelled (incompetence of the service adviser). I asked for the policy to be cancelled telephonically and I was sent a cancellation letter on 5th July 2021. Again end of July the debit order came off and I phoned again and was reassured that this was the last. Again end of August. I phoned once again and after a huge fight, July and August was refunded. Now end of September I see once again the debit order has gone off!!! HOW CAN A DEBIT ORDER COME OFF FROM A POLICY THAT IS CANCELLED???????!!!!!!!! It even says on YOUR system that the policy is cancelled!!! PLEASE CANCEL ALL DEBIT ORDERS WITH REGARDS TO THE LIFE COVER AS THE OVERDRAFT DOES NOT EXIST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
