DISSAPPOINTED CLIENT

Good day. On the 25 December my car was bumped at the back with the boot not opening, I launched a claim with my insurance which was approved . In January I had to follow up with the insurance on what is happening with the fixing since I haven’t received a call on where to take my car . The appointed panel beater (Re-new Bedfordview) never communicated and even Std never followed up until my call . They later appointed MF Panel beaters still the same problem occur . In the middle of last month I took an initiative drove into Re-new panel Beater-Randburg for an inquiry and opening, was told there is an opening . Then an authorization was sent to them , to-date my car is still not fixed and we are on the 3rd month of the new year . Was even told to please keep on calling them buy the Std consultant . I wish I knew on where Std insurance was so I can just leave this car there because now I’m the one who is in trouble but at the same I’m paying an insurance . I’m very disappointed with Standard bank Insurance for the second time and keep on going back I don’t know why . I think its time to look for better options and my energy has ran out .