Disgusting Standard Bank Insurance

It is the worst insurance in the world.

I was on it for 2.5 yrs. The premium were ridiculously expensive from the beginning, I paid R1,133.84 but I chose it because friends and family recommended it saying that they give great service and pay out without any hassles.

Their premiums increase excessively each year by more than R400. In 2023 I was lucky to have my premiums reviewed and only increased by R60. In 2024 they increased my premiums by R417.2 to R1,611.21.

I have never had any claims for 2.5yrs yet they increased my premiums excessively so I cancelled the insurance on the 15th of August and I am supposed to be covered till the 25th of August.

I needed to submit my proof of insurance to my vehicle financer so went on their Insurance app and banking app to try retrieve my proof of insurance, however my policy was removed.

When I call them they told me that my policy is non existent since I cancelled my insurance with them. However, I am still covered till the 25th of August so I asked them to pay me back my premium for the remaining days since the declared my policy non existent and they refused.

I do not recommend Standard bank insurance to anyone. They are a horrible company that just wants to make money out of people. They are expensive for nothing and they do not care about their customers.