Disgusting service.

<p>I had a burst municipality pipe in my front garden and this caused the flooding of the front and back garden and the garage. This incident happened over 6 weeks ago and caused damage to the pool pump, the pool is full of mud and the paving is lifting. Pool doctor and a builder came and done an assessment over a month ago and the pool doctor report has only been received and I have never received one call from Standard bank brokers. I have contacted them and on two occasions have asked to speak to a manager and on both occasions I was told they are in a meeting and the manager never contaced me although I requested a call. About 4 weeks after the incident a loss adjuster phoned and told me he needs to do an assessment. I found this strange that this is done so long after the incident as I requested on claim stage a loss adjuster be sent out. I have photo of the incident all i want is my claim finalized.</p>