DISGUSTING SERVICE

DO NOT TAKE INSURANCE COVER WITH STANDARD BANK. NO CUSTOMER SERVICE. TOTAL DISREGARD AND DISRESPECT FOR CLIENT 'S NEEDS. MISCOMMUNICATION AND INCORRECT INFO RELAYED TO CLIENTS. AS A CLIENT ONCE YOUR CLAIM HAS BEEN APPROVED YOU MUST WAIT FOR A "DEBIT CARD" WITH A LIST OF STORES WHERE YOU ARE LIMITED TO PURCHASE YOUR REPLACEMENT ITEMS. LEAD TIME FROM DATE OF REGISTERING THE CLAIM TO CLAIM APPROVAL IS WELL OVER TWO WEEKS. TOTALLY DISGUSTING FOR SUCH A HIGHLY RATED BAN****!