Disgusting service

<p>It is with great disgust and disappointment that I write this post. On the 15th January 2017 Margate had the worst thunderstorm in ages. Sadly for us our house was hit by lightening. This damaged most appliances, alarm, camera system, gate motor, blew out lights and light switches, and the list goes on. Outsurance were amazing and replaced all appliances within 5 days. Standard bank however has given us the worst service ever. This has left us completely vulnerable as we now have absolutely no security in this time of crime!!!!!! We are still waiting for reports and management to get back to us with the reasons this was declined. We have requested the reports on more than 6 occasions. We need this information in order to take it further with ombudsman. Sadly..... we wait in anticipation.... and may it be know that we will hold Standard bank liable should something happen to our property or persons while they drag their heels.</p>