Disgusting customer service standard Bank insurance sies

Hi there good day no I have not received any feedback from standard Bank insurance only a email that says they would look into the matter as usual.

They don't even have the decency to call you too find out what happened in your case because they know that they are responsible for sending the assessor's out to you and making sure that the assessor subotage your claim thus making sure they don't have to honour their commitment to you as a customer and this i have personally experienced with my claim when my home flooded three months ago and their assessor's **** about dog faeces and hair on clothing item's she was supposed to access and submit to the insurance.

When she was caught up in this lie because I told them that this was not true and they should ask any of the many contractors that was at my house and they would also tell you this was a lie of witch they did and couldn't settle the clothing item's fast enough.

My furniture has been damaged in this flood I'm still waiting Standard Bank insurance is going out of its way not to settle the damages caused by the flood at my home now when I asked them what action they have taken against their assessor's dishonest report they just refuse to give me any feedback or not even an apology just goes to show that they are responsible for this kind of behaviour from their assessor's They sent out another assessor after three months of the flood because the assessor's that was here first did not do their job.

Now tell me how can you send out an assessor after three months to also claim that non of my furniture was damaged due to the flood at my home. My whole house was flooded the water damage are into the foundation of my property the floors are damaged by the water and needs to be replaced completely and I'm still after tree months struggling to get the floors dry. Now their assessor claims that non of my furniture got damaged after it was exposed to the pool of water it was standing in where do you think the water went,it was absorbed by my cupboards and beds and couches and speakers now this insurance refuse to cover the damages instead they send assessor's to subotage me disgusting customer service from standard Bank insurance