DISGUSTING AND PATHETIC

I was involved in a accident on the 25th of February 2019. The service from the start has been great until I was given my consultant Shemeera Nizam. Firstly I had issues with the time taken with assessors which i complained to their team leader Kyle September thinking from there thing would be smooth.

I was emailed documents to sign which I delivered to their office along with car papers to avoid any delays. On Wednesday the 27th I was told my Davishin Govender that my claim would be paid in 2-3 days, to reflect which I also received a SMS saying my claim has been authorised my Shemeera Nizam. Monday the 1st no funds so I sent email to request prompt feedback at which I got told they waiting for a stock from towing. What on earth had a third party could to do with me. Shameera Nizam should of made sure this was all done.

Still no payment but Standard Bank Insurance gladly took my premium off my account.

If I didn't email requesting feedback Shemeera Nizam would of just say back and done nothing much like she is now.

I got a reply saying my claim is been sent for authorisation yesterday but that was done last week too.

What is going on over there.