pM
phumla M

1 reviews | Active since Oct 2023

11 Dec 2025, 10:51

Disgusted service

This is a matter of emergency, i have been trying to get hold of standard to query something on my funeral policy and the calls have been dropped in my ear 3 times by their consultants, imagine if i had to claim?? clearly i'm going to get a run around this is very alarming. can someone urgently call me, i have sent emails and no response...

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Replies (4)
pM
phumla M's update11 Dec 2025, 15:57
Reviewer Update
StandardBank

how long does someone get a reply or assistance? your service is totally unacceptable, you should learn a thing or 2 from FNB and Capitec, i've been waiting for my documents since Tuesday..... i am definately taking my services to other banks.
pM
phumla M's update11 Dec 2025, 15:58
Reviewer Update
you rep**** at 11:18 and it's now 4:00pm???? still not response or a call..and i'm paying standard bank to offer me better service than this.
pM
phumla M's update15 Dec 2025, 08:50
Reviewer Update
Standard bank i am still waiting to get assistance!!!!!! it's been 5 days and no one is contacting me or replying to my emails!!!
pM
phumla M's update15 Dec 2025, 09:38
Reviewer Update
You are bull ****ting people this is an automated response and you are doing nothing??? i'm taking this further, you have no shame and you absolutely disgusting to think that i'm using standard bank as my primary bank and this is the treatment you get absolutely trash!!