Disgusted

🚨 SHOCKING NEGLIGENCE! Standard Bank Failed to Pay a Claim—And Failed to Tell Me! 🚨 I only discovered two days ago that Standard Bank short-paid my funeral claim by R1500 a year ago (R30,000 paid instead of the R31,500 policy). They let this financial error sit for 12 months and never once attempted to correct it! In the 48 hours since I found their mistake, their service has been pure contempt: I've been sent from pillar to post, nobody can give me answers, and not one promised manager has called back. I have now filed a formal complaint demanding R15,000 in compensation for the year of negligence and the terrible, dishonest customer service. I am escalating this immediately to the Financial Ombud Scheme. Standard Bank and Liberty, your failure to fix a simple error after 12 months, followed by two days of runaround, ends now. My 10-day deadline is active. #StandardBank #Liberty #ShamefulService #Ombudsman #ConsumerRights

How many otvers has been negleted like this