1 reviews | Active since Jul 2013
Discriminated, Prejudiced by Standard Bank worse they promised to get in touch with me byt they never did
I app**** for a home loan with Standard Bank and everything was approved and I signed the contract with Attorneys on behalf on Standard Bank. My contract had a condition that I need to have a life cover and building structure insurance which standard bank was offering but I opted to look for own since it was a bit pricey and send documents to the attorneys.
On (28/09/2020) I got a call from the attorneys advising that my contract has been altered and I have to come through and sign the updated contract. Upon my arrival the conveyancer informed me that Standard Bank has further added condition on my contract i.e. I need to have a disability cover, retrenchment cover and other protection plan policies in order for them to proceed with my application, which I feel it is unfair and discriminatory against me. I tried calling their home loan and insurance department on ***& ***and the consultants are taking me from pillar to post without assisting me, also I wanted to know if the amendments is only applicable to me or to all clients .
I have written a review on Hellopeter on the 29/10/2020 and Standard bank said they will get in touch, which they never did. I am having doubts with Standard Bank and thinking of cancelling the whole contract if this is the way Standard bank treat their customers or potential customers.
Your assistance will be highly appreciated.
Regards Paulinah
