Disappointed

Disappointed with Standard Bank Home insurance, I have logged a claim for my motor gate and leakage in my bedroom and dining room. When I called Standard I told them that I will use my own supplier due the fact that their supplier last did not fix my ceiling well and used cheap staff for repairs. that's the reason i wanted to appoint my own contractor, due to that. They sent a very arrogant assessor to inspect who did not call me before coming to my place and when I call him for follow up, he did not approve stating that its maintenance issue, what surprises me I had the same issue three years back, I had the leakage at my lounge. I logged a claim and the very same day standard sent a contractor to inspector and the claim was approved immediately but now it's different feedback. What hurts me a lot I'm paying double the amount for this property Standard has estimated the value of my property without inspecting the property. My monthly premiums are abnormal cause now when I do quotations from other companies their prices are way better than what I'm currently paying. Only sent an assessor a week ago due the fact that I want to cancel this policy. I will never in my life recommend STANDARD HOME INSURANNCE to anyone the experience I had is very disappointing. And now i feel as if I can approach other banks to settle Standard's outstanding bond amount so I can get the hell out of Standard bank.