PK
Pat K

1 reviews | Active since Nov 2018

09 Nov 2018, 15:29

Disappointed

Very disappointing experience. Took them 5 weeks to tell me my claim was declined. Their feedback process was unprofessional, if I did not phone them, no feedback was given. Definitely changing vehicle insurance companies ASAP

0
Replies (1)
Standard Bank Insurance
Standard Bank Insurance's reply09 Nov 2018, 15:39
Official
Dear Valued Client
Thank you for posting and allowing us the opportunity to look into your complaint. Kindly email us your Hellopeter User name and Policy Number /Claim Number to enable us to assist.
Regards
Complaints Resolution Team – ***
***