MV
Marina V
1 reviews | Active since Sept 2012
02 Dec 2025, 20:46
Did not cancel insurance premium
I Have asked standard bank insurance to cancel my buildings insurance for 3 Alexander street, Kensington B many months ago and I noticed now on my banking that the debit order is still going off for many months now. Please cancel my policy with immediate effect and refund me for the premiums that you deducted since my request.
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Replies (2)MV
Marina V's updateReviewer Update
05 Dec 2025, 04:31The consultant closed my case without resolve claiming I was not debited when I was debited! Please check my statements!
MV
Marina V's update05 Dec 2025, 04:31
Reviewer Update
The consultant closed my case without resolve claiming I was not debited when I was debited! Please check my statements!
MV
Marina V's updateReviewer Update
07 Dec 2025, 05:11They have double debited me since April and said they would refund from April, but today I get a letter that the policy is canceled with NO REFUND
MV
Marina V's update07 Dec 2025, 05:11
Reviewer Update
They have double debited me since April and said they would refund from April, but today I get a letter that the policy is canceled with NO REFUND