Did not approve my claim, but still ended up escalating my premium by THIRTY PERCENT...

I used to have building insurance with Standard Bank a few years ago but cancelled it after realising that they only provide you with a decent rate in year one - and then overly inflate it during their annual escalations thereafter. Bought another property via Standard Bank last year - and when it came to the insurance discussion I specifically mentioned to them what my past experience was and that I'd give it another go but will cancel it again in case they overly inflate it yet again...

Needless to say - I had one minor claim during the year which they ended up NOT approving - and on the very first annual escalation escalated my premium by THIRTY PERCENT...

I.e. I'll cancel and move on... but to anyone out there reading this... don't bother with Standard Bank Insurance - they will clearly only end up trying to milk you...