Delaying tactics in approving claim

<p>I'd like to report major frustrations with Standard bank insurance' delaying tactics to process and approve my insurance claim. </p> <p> </p> <p>Claim number 505 726</p> <p>Claim handler Dominic Madlala</p> <p> </p> <p>We lodged a claim with standard bank insurace more than 20 days ago. for the last week they have been promosing that the claim was being finalised today and will be sent for approval. Since Monday last week (17 April) they promosed that they claim was being finalised and that it will be approved by Tuesday. Called again on Thursday and was told that the person dealing was it was just about to finalised and it should be done by Friday. I called again today 25 April, and told it is just about to be finalised. I asked to speak directly to this person who is just about to finalise something for more than a week. Apparently he was busy and has no direct line. SO I must remain waiting. the courtesy car will expire soon and I will be left stranded. </p> <p> </p> <p>Please contact me on ********** . urgently</p> <p> </p>