SK
Sego K

1 reviews | Active since Jan 2012

24 May 2016, 07:38

Deceiving Standard Bank Consultants

<p>My name is Masego Motang. I am writing this review on behalf of my mother Mrs. Monica Motang. She is an old woman who lives in a rural area, in Gopane near Zeerust. She recieved a call last week from a company that she doesn't know the name. The lady who called her told her that she works hand to hand with Standard bank and the road accident fund, they can see that she is a Standard bank client and has been for a long time. She then "sold" a policy to my mother, requesting her banking details, and other personal details, of which my mother doesn't understand what it is exactly.</p> <p>The only thing that she understands is that when she dies her beneficiaries will recieve money. She then went to Sandard Bank branch in Zeerust, the consultants in Zeerust did not understand what she is talking about and said they cannot see anything on their side. They then warned her that it could be a **** as it was a telephone call that she recieved from people who want to sell her something and then request her banking details. </p> <p> </p> <p>We all undertand that there are many many ****s out there, targeting old women and people who aren't educated much abou these thing. My innocent mother, was made to give her consent to buy this product that she doesn't know about. She called me this morning explaining about it, she is scared money will start disappering from her bank account. She is unemployed, she only recieves money from me every month.</p> <p> </p> <p>With her request and frustrations, she would like to cancel this policy. I tried to call standard bank brokers but now they are refusing to cancel with my instructions because I am not the policy holder. My mother CANNOT call through, she will not be able to follow the voice prompts. She will not understand anything on that phone.</p> <p> </p> <p>May I request someone to call her, and assist her to cancel this policy. She doesn't need it. We do not to recieve any money on her name when she is DEAD. Please!!!</p> <p> </p> <p>Kindly also call me back for any clarity.</p>

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Replies (1)
SK
Sego K's update11 Apr 2018, 14:31
Reviewer Update
For a complaint posted in 2016? You're not serious.