******!!!!!!!!!!!!!!!!

On the 12october 2017 I called standard bank to register a claim for my late fiancé I cannot believe the slap I receive from standard on my deepest cuts

Standard bank told me straight on a recorded line that my claim would be rejected because I recently added my family on the policy

What lies :I have proof that cover was taken out in 2015 where my whole family was added ,I cannot believe that standard would do such to their clients when they really needed their help . How is it possible that my inceptions dates on the policy as 2015 but standard bank says I recently added my dependant on my policy .

Standard bank you have brought the worse pain and have dug the deepest wounds . Standard bank please do the right thing .