PA
Patrick A

1 reviews | Active since Apr 2018

23 Apr 2018, 16:38

****pie standard bank insurance service

I have lodged a claim with the standard bank insurance on 05 -03-2018 when my car got an accident. They have been putting me from pillar to post. From one assessor to another. After I indicated how irritated I was they sent me an assessor who came n asked the same questions as the previous one. I called them to ask for progress on my claim. I was told that the assessment report was not attached to the claim. I called the assessors who told me they sent the report two weeks ago. It's now about the end of the second month after I lodged the claim. Their service is the worst that I have ever experienced.

Patrick Au

0
Replies (1)
Standard Bank Insurance
Standard Bank Insurance's reply21 May 2018, 07:24
Official

Thank you for allowing us the opportunity to look into your matter.

We trust your concerns was addressed to your satisfaction.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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