1 reviews | Active since Jun 2025
Continue to ******* their own clients on claims lodged.
They dont even deserve a 1 star and should be below a 1 star.
I am absolutely disgusted and disapponted with Standard Bank Insurance. They do not care about their own clients interests, and continue to *******/rob their own clients. It seems like all they care about is what money they can make out of their own clients for themselves. On a 3rd party insurance claim, you still persist in *********** your clients and not paying the fair value.
Despite charging you extremely high premiums, you find out that they also underinsure your vehicles deliberately and underpay claims and expect you to carry losses as a result. This is typical when all they care about is making money for yourselves. They hide behind lies and BS nonsensical excuses to try and justify their actions.
They drag their feet with handling claims, possibly doing it deliberately until the last minute to try and force you to accept what they offer you. Also very inefficient service provided. You always have to follow up with them, instead of them providing a service.
With these types of business practices, you should not be allowed to even trade in the insurance industry any more. No wonder you have such a bad rating on the trust index. Imagine daily complaints being lodged and still they dont take interest in fixing this.
I am very disappointed and would caution anyone to think twice about taking insurance with Standard Bank. Their greed is too much and you would be put out of pocket when you claim.
For that type of behaviour, I will not accept anything they say anymore. I dont trust them anymore. The claim can remain unresolved and open, because I am not going to accept what you are offering.
