*********** claims department, and usual ****mer insurance schemes.

Typical , looking for reasons to reject claims insurer. I lodged a claim with regards too an electrical error. Standard bank sent out someone to " fix" the problem. However, after having my solar installed when the electrician came to do the COC it was then communicated to me that the electrician removed my earth leakage, kept the new one i bought and fitted a normal circuit breaker. When this was brought under their attention to fix they sent a new electrical company, he confirmed and when the claim was put it it was rejected. Im at a loss for words. when you call in , you get transferred to different claims consultants who try and spin you a new story why the claim was rejected. Called in 3 times requesting to speak to a manager yet no one returns any calls. If service is something you are looking for, avoid standard bank insurance. Gugu / Refilwe and most importly, Trisha will not return your call.