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andre S
1 reviews | Active since Sept 2011
10 Jul 2019, 13:39
Claim unresolved
Claim unresolved more than a month later. I've send emails and whatsapps, of which I've got all the records. Today I was on the phone with them for 45min 47sec in an effort to resolve matters. No luck.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank Insurance's replyOfficial
11 Jul 2019, 09:02Thank you for your posting and allowing us an opportunity to investigate your complaint.
Kindly provide your policy number or id number to assist further.
Kind regards
Complaint Resolution Centre
***
***
Kindly provide your policy number or id number to assist further.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank Insurance's reply11 Jul 2019, 09:02
Official
Thank you for your posting and allowing us an opportunity to investigate your complaint.
Kindly provide your policy number or id number to assist further.
Kind regards
Complaint Resolution Centre
***
***
Kindly provide your policy number or id number to assist further.
Kind regards
Complaint Resolution Centre
***
***
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andre S's updateReviewer Update
11 Jul 2019, 09:18Please email me on *** and I will forward you with all relevant detail and communications so far. Thanks kindly
aS
andre S's update11 Jul 2019, 09:18
Reviewer Update
Please email me on *** and I will forward you with all relevant detail and communications so far. Thanks kindly
aS
andre S's updateReviewer Update
12 Jul 2019, 09:35It seems the contact details are being blacked out, don't know how this is supposed to work. Nevertheless, claim number = 19/045929
aS
andre S's update12 Jul 2019, 09:35
Reviewer Update
It seems the contact details are being blacked out, don't know how this is supposed to work. Nevertheless, claim number = 19/045929