Claim taking more than a month

<p>I wrote off my car 02/12/2016. My premiums are up to date, no issues,no problems. It is now the 12/01/2017 and my claim has still not been paid out. Shocking service. So bad that I have closed all my Standard bank accounts and will never do business with them again. I have been a client of Standard bank for decades and this is the service you get? Feedback is slow and I have to keep emailing, follow up by consulant is poor, don't even call the contact centre because apparently it is ok to shout at a customer when they ask about their policy?</p>