claim no.SHS***

I made a claim to Standard Bank car insurance on the 22/11/2015, regarding the accident the car accident happened on the 22nd of November 2015,claim number: SHS *** , I spoke to Dominic Madlala at standard , apparently the car was a rideoff which means they have to pay the market value of the car, car model : Amarok 2011, according Dominic he said the market value is about R270 000,which he made promise for payment on the 10th of February 2016, he gave me the contact details: *** of his supervisor Mr September his is always off I can't get hold of him, I'm struggling regarding transport especially for my kids to go to school and also it inconvenience myself as I have to use public transport, Can you please help in been long and haven't even me a curtercy car to use after the accident accure. <br> <br> Regards<br> Mr Moroke