Claim

I would just like to share my utmost disappointment with the way standard bank is handling my claim, I submitted a claim on the 28th of August and till this day my car is not fixed because of how slow everything is going, from the beginning I am the one initiating any kind of communication to receive feedback. The amount of time I have spent on the phone trying to get hold of someone is ridiculous. The inspection was done through pictures which I do not understand, for obvious reasons there is more damage to the car that would have been picked up had a proper inspection been done and the right pricing to fix the car would have been known to avoid delays. Over 30 days later I am still with out car as the repairer is only on the first stage. words fail me to express how hurtful this treatment is, and i have to go days with no car disgusting, dont get me started on the so called 'claims consultant"