Claim 22/139144. Still awaiting Completion.

My home was destroyed in the April Floods. It was not livable. We were put through a traumatic phase trying to get STANDARD BANK INSURANCE to settle Our Claim. Eventually they settled after 6months, but I still have an Outstanding Invoice which is being IGNORED. Tried contacting Lutendo Nduo, who did help in finalizing my Claim...but to No Availability. I'm just so frustrated and tired but every penny counts especially when You have to start from Scratch. The Sad part is that NO-ONE CARES...If I had a choice to choose my Insurance Company , STANDARD BANK INSURANCE wouldn't even be on my List. We have been through such a Traumatic Experience and to date have received disappointing Service...Feedback and Call backs lack in Standard Bank's Service Communications.