DM
Duncan M
1 reviews | Active since Jun 2012
29 Jan 2024, 13:33
Can't even call you when they promise to do so
I logged a complaint on HelloPeter on 25 January. Standard Bank promised to call me as a matter of urgency.
Today is 29 January, still no call.
This is in line with the pathetic service I have received
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Replies (2)DM
Duncan M's updateReviewer Update
29 Jan 2024, 14:28How many times can a matter be escalated to a senior person? I think this is now the third or fourth escalation
DM
Duncan M's update29 Jan 2024, 14:28
Reviewer Update
How many times can a matter be escalated to a senior person? I think this is now the third or fourth escalation
DM
Duncan M's updateReviewer Update
30 Jan 2024, 12:01Still no contact received, Standard Bank's definition of shortly is clearly not the same as anybody else.
DM
Duncan M's update30 Jan 2024, 12:01
Reviewer Update
Still no contact received, Standard Bank's definition of shortly is clearly not the same as anybody else.