Cant complain about service - there is NO SERVICE!!

<p>I have a burst geyser. Been phoning Standard bank insurance for 3 days, numerous calls at different times of the day. Everytime I've been holding on for between 15 and 20 minutes. NEVER got through to a consultant! "We're currently experiencing high call volumes" - call centre music - etc. My phone and water costs are piling up. BUT 4 consultants phoned me to try and sell me more insurance.</p>