Can someone please help me

After 5 phone calls and 3 e-mails in less than 24 hours I'm still getting no joy from Standard Bank Insurance. This is the last thing i wanna do, but I'm out of options. And yes, they haven't returned any of my calls. And I've just been informed that one of the people I spoke to is actually a team leader...

Let's see if now i get a call from Std Insure