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Danny M

1 reviews | Active since Oct 2017

20 Dec 2018, 08:37

Call centre harassment constant calling

I would like to take this opportunity to show my utter disgust of Standard Bank Life. Due to the nature of my business i am extremely busy, even during the festive season. My problem is "extreme harassment" from your call centre. I counted "21" calls to my very busy cellphone over a period of only 5 days. If this is how a very large organisation conducts itself then i can only assume that you are desperate for business, you have poor policy or your agents are only paid commission which allows them to harass me. I think all of the above. Surely after 3 or 4 calls its obvious i do not wish to hear about your life insurance yet you continue to call unrelentlessly throughout the day. This is often during an important business call. Eventually i answered the call to verbally express my distain with both the call centre agent and Standard Bank Life. I also informed her to take my name off the database as i would no longer consider dealing with your organisation because of this blatant harassment. So now you have lost a potential client because of this madness way of conducting your business.

Danny Murphy

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Replies (1)
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Danny M's update22 Dec 2018, 18:14
Reviewer Update
Really? I fail to see the point if you actually read my complaint