Building Insurance

I logged a claim in April-2025 for damages in the house & until now; it hasn’t been closed out.The assessment didn’t cover all the damages incurred. The least said about the consultant and consultation; the better.The consultant never updates on the progress; u as the customer must constantly follow-up & get delayed responses. The claim amount does not cover all the damages; the accepted damages are also not covered fully. The initial assessors were African & were removed and replaced as they covered all the damages.The insurance department is absolutely biased and not helpful. Have to plan & fix the damages from my pocket.

Worst service and cover!!!