Building Insurance Cover -

Claim Correspondence - 22/159531 - This has been the worst experience with any insurance company takes about two hours to get through to anyone, they never respond back to emails. Wasted 4 hours trying to make a claim in the first place. Claims have been dismissed due to existing damages however that is not the case as Awning was in perfect condition, we still have not had the original report from the accessor and their assessor pushed for storm damages. They should not be biased toward the insurer, however, there has been ideal weather, and impossible to be related to storm damages and accidental damages due to Gardner slipping well cleaning the gutters. This insurance company sounds more like a **** than the insurance company.