Beware of Standard Bank insurance - you pay, they clearly DON'T! - 7 months without service delivery (living without a roof)

<p>During the terrible storms we had in June/July last year, I - like most home owners - was affected. We lost part of our roof, had internal damages to our ceiling and our kitchen cupboards were waterlogged. I lodged a claim with my standard bank insurer and was told it would take up to six weeks to get service delivery because of the high volume of claims they were getting. Every four weeks that passed, I called the standard bank to ask what was going on and every time it was the same response, ‘ma’am, let me call our service providers and get back to you’… It is now January 2017 and this morning I made yet another call. Still nothing… Ombudsman, here I come! Be careful who you trust in emergencies guys, clearly standard bank does not honor their agreements.</p> <p> </p>