MS
Miss. Sampson
1 reviews | Active since Feb 2022
15 Mar 2022, 13:05
BADDDDDDD SERVICE
You people are pathetic, from the branch staff right up until the call centre Insurance team. It is a pity my dad that is now late had you guys as his "preferred bank and Insurance company"
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Replies (4)MS
Miss. Sampson's updateReviewer Update
15 Mar 2022, 14:53You will call me back and call me until my issue is resolved............................
MS
Miss. Sampson's update15 Mar 2022, 14:53
Reviewer Update
You will call me back and call me until my issue is resolved............................
MS
Miss. Sampson's updateReviewer Update
15 Mar 2022, 15:09I received a call from Tuly. She escalated my query to an executive consultant. Oh, after I sent all the required documents on email on the 1st March, I followed up on the 11th, made a call this morning 13th March with no resolution. Tuly still asked me when I sent the documents. 12 days later, come on people.
MS
Miss. Sampson's update15 Mar 2022, 15:09
Reviewer Update
I received a call from Tuly. She escalated my query to an executive consultant. Oh, after I sent all the required documents on email on the 1st March, I followed up on the 11th, made a call this morning 13th March with no resolution. Tuly still asked me when I sent the documents. 12 days later, come on people.
MS
Miss. Sampson's updateReviewer Update
15 Mar 2022, 16:04Christmas is also coming.
MS
Miss. Sampson's update15 Mar 2022, 16:04
Reviewer Update
Christmas is also coming.
MS
Miss. Sampson's updateReviewer Update
16 Mar 2022, 09:47How much longer am I going to wait?
MS
Miss. Sampson's update16 Mar 2022, 09:47
Reviewer Update
How much longer am I going to wait?