Bad treatment

<p>CLAIM 16/049611</p> <p>I have submitted a claim but I have not been given feed for the last two weeks when I call the person appointed he tell me he has no answer for us when we wanna cancel this insurance Standard Bank gives us million reasons not to when we have we claim they disappoint 1st it was the celling all we want from them is to replace the gate not give us money . The appointed person is either is not available or in a meeting . I believe if we moved insurance thy would have assisted us .Unlike send million of accessor's with out assisting us . My ex Husband is Sick and distressed. I spend a lot on airtime and for nothing if we won't be assisted please inform us stop treating us like dirts.</p>