BAD SERVICE TURNED INTO AN EXCELLENT EXPERIENCE.

l have been struggling for almost a week to get a copy of my vehicle's NATIS document as well as my settlement amount. Phoned numerous times - not very friendly and helpful staff in the Call Centre. I was at my wits-end this morning and phoned Ilse Stofberg in Limpopo. What a pleasure to deal with such a helpful and willing lady. Within a half hour I received the in formation I requested. If it was for Ilse, I would have giving you a rating of 1.