MN
Mariette N
1 reviews | Active since Feb 2015
13 May 2019, 11:04
Bad Service Standard Bank Insurance
I sent an email to Standard Bank Insurance April 25 with a quote attached for a claim. Thumi called me on Saturday April 26 and would send me an email with claim number and details on Monday 28. Today May 13 and I'm still waiting for Standard Bank Insurance to contact me or to respond. In the meantime I sent 6 other emails but didn't get any service. My home is without alarm for passed 3 weeks. Will Standard Bank settle my claim in case of burglary? It is extremely poor service. PLEASE DELIVER SERVICE!!!!!!!!!!!!!
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Standard Bank Insurance's replyOfficial
13 May 2019, 11:25Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Standard Bank Insurance's reply13 May 2019, 11:25
Official
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.