BAD SERVICE STANDARD BANK HOME INSURANCE 16/078656

<p>Since October 2016 I have been phoning non-stop Standard Bank homeowners insurance. We had a leaking pipe that damaged some kitchen cupboards. Every time that you phone you speak to a different operator who acknowledge your claim and invoices submitted. When you phone again another operator cannot see the invoices and you have to submit again. This goes on every time I phone. I have submitted the same invoices over and over again. I am at this point threatening with the ombudsman as this will be my next step.</p> <p> </p> <p> </p>