Bad Service overall

Received Bad service, Bad attitude, non responsive to calls, no call backs, take about a month to compile a claim, took a week to lodge the claim, not worth a cent to be assured with them, agents have a bad attitude and no customer relation skills. They've got an attitude and handle all their clients like ******* whilst we were honest with them we were treated like we are a ****. Will never ever do business with them again, will go to another insurance company even if we have to pay more monthly installment fees. Be aware of them. In the past +- 20 years we claimed three times and every time we were worse off than before, could not replace out lost items with the money they paid out. Again, bad, bad, bad.