Bad service from Standard Bank Insurance - Claim number SHS***

<p>I called standard bank Insurance on the 16 May 2016 to report a claim. The claim was registered i was told a service provider would be appointed. I received a call on the same day from a plumbing company, first they mentioned that they do not work out the office hours and their plumbers’ leaves at 5:30 everyday. The following day the plumbers came to check the leak and established what was the problem confirming the place that was leaking needed a builder to plaster as there are no pipes around the area where it was leaking, after a week i had not received any feedback from Standard bank, i called them again asking about the progress of my claim. I was told a builder was appointed to come and assess the place. The builder came on the 23 May 2016 and told the tenants that he was fetching a step ladder. I phoned standard bank on the 24 and 30 of May 2016 and also on the 1 June 2016, I can confirm that until today standard bank has not given me any feedback but are so quick to take your money every month from your account. Do not insure with Standard bank.</p> <p> </p>