Bad service between them and contractor

Reported a burst geyser on Monday the 14 march.<br> Its been a week already and no one has replace / fixed geyser.<br> They keep on blaming their contractor which is very possible as they are rude and *********** but that's a problem to be sorted out at a later stage.<br> Their contractor has come to my house three times and still the geyser is leaking water and costing me a small fortune while we are having a drought in South African. <br> There must be more that one contractor that is available to sort out their customers?<br> <br>