HM
Hennie M

1 reviews | Active since Jan 2019

15 Jan 2019, 10:55

Bad service

Because of the wrong information and advice given to me be a consultant of the Standard bank credit card division I spend and hour and 45 minutes of my time and 5 calls to them and still I've got to go back and start again.

I feel if the necessary training was given I could have been correctly advised from the beginning and saved a lot of time and frustration.

0
Replies (2)
HM
Hennie M's update15 Jan 2019, 12:04
Reviewer Update
The complaint was suppose to be standard bank and not Standard Bank Insurance Brokers
HM
Hennie M's update17 Jan 2019, 11:59
Reviewer Update
I can’t believe the excellent response from Standard Bank Credit Card decition in connection with me complaint. The communication and resolution of me problem was amazing. Thank you Standard Bank