Bad Service
My car port was badly damaged after the storm and rains of November 19, 2018. Tuesday morning, 20 November I lodged a claim. Wednesday morning 21 November the contractor came out and took all the details, photos etc. It was explained to me that within 5 working days I will have a Std Bank insurance claims consultant make contact with me. The 5 working days expired midnight 28 November. I have since tried calling twice, only to be put on hold for almost 10minutes and then the call gets dropped. The consultant that put me on hold didn't think to call me back.
Today is 4 December. 14 Days after lodging claim. Still no response.
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Replies (1)'s updateReviewer Update
06 Dec 2018, 09:44I was told by Mohammed yesterday at 11:20 that Joyce will be calling me by 16:30 yesterday.
It is 9:44 the NEXT day, so clearly Joyce couldn't care about calling me
's update06 Dec 2018, 09:44
Reviewer Update
I was told by Mohammed yesterday at 11:20 that Joyce will be calling me by 16:30 yesterday.
It is 9:44 the NEXT day, so clearly Joyce couldn't care about calling me