eW
elvis W

1 reviews | Active since May 2016

05 Mar 2018, 13:27

Bad Service

I was in car accident on 17/11/2017. Standard Bank Insurance took car to panel beaters same day. I received car back on 26/01/2017. Upon receive of my car,,airbag srs notification light is on,the bonnet open notification light is on,,the gearshift is broken,the front passenger seat is burned,there was no fire in car during accident,,the front bumper is skew/out of line with car,the bonnet is out of line with rest of car,the right front fender is out of line with rest of car,there is a foreigner battery in car. The panel beater gave me a written document stating that i should take possession of my car in this state.The written document say "they giving permission for me to drive the car to the car manufacturer to be fixed". Panel beater company also say they can only fix car according to the quotation from Standard Bank Insurance. I am still without a car on 05/03/2018. Standard Bank Insurance did not extend the second courtesy car lease with Avis.I could not make it to work for a couple of days currently. I spoke to Karen Erasmus on several occasion,she simply cant assist she say.

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