SM
SIbusiso M
1 reviews | Active since Mar 2010
05 May 2026, 08:42
BAD/ non-existent service for Standard Bank Insurance
I lodged a claim on 28 April and was told a contractor would be in touch for assessment. I was given the number *** in case I needed to follow up on my claim. Each time I dial the number I get the message that the person is not available. Today marks 8 days since I lodged my claim, but I have not heard from anyone regarding it. This is terrible service, more so, considering that we pay for it.
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SIbusiso M's updateReviewer Update
12 May 2026, 10:34My claim has still not been finalized. Today marks two weeks since my first call to standardbank insurance. An assessor was sent out on Wed 6 April. I never heard from anyone regarding my claim ever since.
COULD WE PLEASE CLOSE THIS CHAPTER NOW. SURELY IT CAN'T TAKE TWO WEEKS. EVEN A LITTLE COURTEOUSY TO KEEP ME POSTED ON WHAT IS HAPPENING WITH MY CLAIM WOULD HELP AT THIS TIME. I NEED TO KEEP BEGGING FOR UPDATES. Surely this can't be the service that you keep promising to your clients. YOU CAN DO BETTER.
COULD WE PLEASE CLOSE THIS CHAPTER NOW. SURELY IT CAN'T TAKE TWO WEEKS. EVEN A LITTLE COURTEOUSY TO KEEP ME POSTED ON WHAT IS HAPPENING WITH MY CLAIM WOULD HELP AT THIS TIME. I NEED TO KEEP BEGGING FOR UPDATES. Surely this can't be the service that you keep promising to your clients. YOU CAN DO BETTER.
SM
SIbusiso M's update12 May 2026, 10:34
Reviewer Update
My claim has still not been finalized. Today marks two weeks since my first call to standardbank insurance. An assessor was sent out on Wed 6 April. I never heard from anyone regarding my claim ever since.
COULD WE PLEASE CLOSE THIS CHAPTER NOW. SURELY IT CAN'T TAKE TWO WEEKS. EVEN A LITTLE COURTEOUSY TO KEEP ME POSTED ON WHAT IS HAPPENING WITH MY CLAIM WOULD HELP AT THIS TIME. I NEED TO KEEP BEGGING FOR UPDATES. Surely this can't be the service that you keep promising to your clients. YOU CAN DO BETTER.
COULD WE PLEASE CLOSE THIS CHAPTER NOW. SURELY IT CAN'T TAKE TWO WEEKS. EVEN A LITTLE COURTEOUSY TO KEEP ME POSTED ON WHAT IS HAPPENING WITH MY CLAIM WOULD HELP AT THIS TIME. I NEED TO KEEP BEGGING FOR UPDATES. Surely this can't be the service that you keep promising to your clients. YOU CAN DO BETTER.