Bad home insurance support from Standard Bank

Really bad experience with Standard Bank Home Insurance.

I logged a claim on Saturday 7th March for a potential water leak. It is now Thursday night, 5 full days later and the claim is yet to be assigned to a plumber. No action from Standard Bank Insurance team.

I followed up on Monday, Tuesday, Wednesday and Thursday.

Absolutely pathetic service.

There are several other instances of failure. If there is a choice, I would not suggest using Standard Bank Insurance. Go with someone who will assist instead of leaving you hanging.