RB
Relton B

1 reviews | Active since Feb 2016

05 Feb 2018, 11:23

Bad customer service and attitude

It would appear that i must put my claim on hold because an assessor is on leave for a week. No communication from Standard Bank after I reported this. Why would you take out insurance with such an institution? BAD service and communication

0
Replies (1)
Standard Bank Insurance
Standard Bank Insurance's reply27 Mar 2018, 08:28
Official

Thank you for allowing us the opportunity to look into your matter.

Your concerns was noted and escalated to our management team to address accordingly.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
***
***